Hospital Safety Score Help Desk

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Please see important information and documents below.


Hospital Safety Score Help Desk

MD Apr 02 Announcements

Data Review Website Will Be Refreshed on April 2nd & Letter Grade Preview Coming Soon


The data review website will be refreshed on April 2nd to reflect changes that occurred during the Courtesy Data Review Period (March 3-21). Hospitals can now log into the Data Review Website to view their source data and the finalized numerical safety score.


The finalized 2014 Scoring Methodology and supporting documents are available on the data review website as well. Letter Grades will be available for hospitals to preview on April 25th on or around 12 noon EST. The public announcement of the spring update to the Hospital Safety Score will take place the last week in April.     


Important Reminders:

1.  Final numerical safety scores reflect changes to means, standard deviations, and measure weights the occurred as a result of changes received during the Courtesy Data Review Period. All hospitals' numerical scores are likely to have changed slightly as a result of changes that occurred during the data review period. 

2. Hospitals that need a copy of their username and password are advised to submit requests to the Hospital Safety Score Help Desk as soon as possible. The Help Desk does anticipate high volume over the next several weeks. Submit your username and password request now to avoid delays. 

3. Hospitals are advised to visit today to print a copy of their letter grade and source data from October 2013 for their records and information. October 2013 Safety Scores and Source Data will not be accessible after the April 2014 update. 


Have a question? Contact the Hospital Safety Score Help Desk at

MD Feb 27 Announcements

Leapfrog closed the courtesy data review period for hospitals receiving a Hospital Safety Score in April on March 21st
Hospitals that were not able to participate in the Courtesy Data Review Period, are still able to log in and view their source data, numerical score, and Hospital Safety Score documents. In addition, hospitals can use the Data Review Instructions and Links to Source Data below to perform a review at any time. Link to Data Review Website:  
Hospital Safety Scores and source data from October 2013 will remain posted at until mid to late April. Leapfrog advises all hospitals to visit that website now, and print a copy of the October source data for their records and information.

Zenhelp October 12, 2012 1 Announcements

The Hospital Safety Score Town Hall Call for Leapfrog members and partners, hospitals, and other stakeholders was held on March 11, 2014. Leapfrog staff reviewed changes to the Hospital Safety Score methodology and provide an overview of the Courtesy Data Preview Period. For those not able to join us, a copy of the slides and a recording of the call are available at